Shipping Methods
Greece
*Τα μεταφορικά και η αντικαταβολή για προορισμούς εντός Ελλάδος ανέρχονται στα 3€ για παραγγελίες μέχρι 39€ και είναι Δωρεάν για παραγγελίες άνω των 39€.
Αποστέλλονται με ΕΛΤΑ Courier ή ACS Courier σε όλη την Ελλάδα.
Ο αργότερος εκτιμώμενος χρόνος παράδοσης είναι 3-5 εργάσιμες εκτός αν υπάρξει συνεννόηση με τον πελάτη.
* There is a possibility that inaccessible areas are served by the local Post Office.
*After placing your order, you will receive an informative e-mail and with the details of your order the shipping number, and the search link of the parcel (please also check the spam if you have not received an update).
The orders we receive on Saturday and Sunday are processed on Monday.
*Any customer that wishes to receive on Saturday, should inform us and in this case, the extra shipping cost will be charged.
*You can track your order at the following link :
https://www.elta-courier.gr/search
Our company is not responsible in any case for any delays due to force majeure or events that do not fall under the control of the company. Indicatively, there are reported delays that may be due to strikes, loading and unloading areas, extreme weather events (eg ban on ships leaving ports). In case of any delays, the company will make every effort for you to receive your order as soon as possible. (Possible delay may occur in some branches of ELTA due to a large volume of parcels: Agios Stefanos, Kryoneri, Piraeus, Ampelokipi, Makrigianni, Larissa, Agios Anargyros).
Cyprus
* For shipments in Cyprus, we cooperate with Kronos Express. Shipping is € 3.90 (+ 3€ if you choose cash on delivery) for orders up to € 70 and FREE shipping and cash on delivery for orders over € 70. Shipping needs 3-4 working days. After placing your order, you will receive an informative e-mail and when we deliver it, you will be informed again with shipping details (please also check the spam if you have not received an update).
The orders we receive on Saturday and Sunday are processed on Monday.
*Any customer that wishes to receive on Saturday, should inform us and in this case, the extra shipping cost will be charged.
*You can track your order at the following link :
https:// www. kronosexpress.com/tracking-system-gr/
World
For shipments abroad, we cooperate with UPS. After placing your order you will receive an informative e-mail and when we deliver it you will be informed again with shipping details (please also check the spam if you have not received an update). Delivery time is estimated within 4-6 days from the day you place your order.
Payment Methods
You can complete your purchase with one of the following payment methods:
- CASH ON DELIVERY - payment upon delivery of the order (Only for Greece and Cyprus)
* FREE cash on delivery for orders in Greece.
When the courier employee arrives at your place, to deliver the parcel to you, you pay in cash the value of your order.
Cash on delivery service is free for orders in Greece.
- Via credit / debit card
Etherealderm.com online store accepts credit, debit, and prepaid cards (Visa, Mastercard, Diners, Maestro & American Express). Payment is completed by redirecting to Alpha Bank's secure payment environment or directly onsite with the security of the global Stripe platform.
All card payments are processed through Alpha Bank's "Alpha e-Commerce" electronic payment platform and use TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key or the corresponding Stripe service and protocol.
- Payment via PayPal.
Payment with PayPal is made under the strict terms of transactions imposed by PayPal.
Returns
-Δεν γίνονται δεκτές για λόγους υγιεινής και προστασίας της υγείας.